Customer satisfaction is our top priority. We offer a full refund if the product has not been opened or used, and a partial refund if the packaging is not returnable. Please note that the customer is responsible for shipping costs. All returns must be in the original packaging and accompanied by proof of purchase.

Products under warranty should be handled with care. If products arrive with visible defects, please take photos and send them to us. We will contact you to clarify all details.

All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council, a joint venture of brands such as Visa, MasterCard, American Express and Discover.

Standard delivery typically takes 1 to 5 business days. Please note that courier companies may experience longer than usual delivery times due to weather conditions, holidays, or similar disruptions, as well as due to the global pandemic. If your order has not arrived within 14 days, please contact us and we will investigate.

Products are regularly replenished. If the product you're looking for is unavailable, send us a message with the product name in the subject line. We'll let you know when it's back in stock!